Last edited one year ago
by WikiSysop

3 Onboarding

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3.1 Internal Training Checklist:[edit | edit source]

Topic Materials Tasks Duration Status
Introduction to BlueSpice 4 YouTube:Introduction to BlueSpice 4 15 min. Complete
Topic Info sources Tasks Duration Status
Layout - 15 min. Complete
Working with pages
  • Create a page
  • Add a link to a different page
  • Embed an image
  • Link to a PDF
30 min. Complete
Page actions
  • Change a page name
15 min. Complete
Finding files
  • Filter files by different filter criteria (e.g file type)
15 min. Complete
File attachments
  • Add file attachments to the content of a page
15 min. Complete
Quiz:User topics 1
Wikitext
  • working in the source code of a page using the editor toolbar
30 min. Complete
Magic words
  • Add a drawio diagram to a page
  • Select another magic word and insert it on a page
30 min. Complete
Creating a template
  • Create a template with at least one parameter and add it to a page
30 min. Complete
Customizing the user menu
  • Add your own menu items to your user menu
15 min. Complete
Track user activities
  • Add a filter to the Recent changes page
  • Empty your watchlist (or some of it)
  • Adjust your notification settings
30 min. Complete
Quiz:User topics 2
Topic Info sources Tasks Duration Status
Namespaces
  • Investigate and understand the namespaces in the helpdesk.
15 min. Complete
Categories
  • Categorize some pages
  • Categorize some files
  • Create a category page
30 min. Complete
Subpages
  • Create multiple subpages
  • Show the subpages of a page
15 min. Complete
Books
  • Create a book
  • Export the full book and parts of the book
15 min. Complete
Quiz: Concepts
Topic Info sources Tasks Duration Status
FlexiSkin
  • Customize the user interface and take a screenshot
15 min. Complete
Main navigation menu
  • Deactivate the links to the Timeline and to the Bookshelf or reactivate them
  • Create an addtional menu section with multiple links
15 min. Complete
Custom menu
  • Create the custom menu with two menu sections
15 min. Complete
Category manager
  • Create your own category tree in the category manager
15 min. Complete
Namespace manager
  • Create a namespace with all features except "Secured page assignments" activated
  • Create and edit a page in this namespace
30 min. Complete
Permission manager
  • Limit read-permissions in a namespace to a particular group
30 min. Complete
Quiz: Admin topics 1
Page templates administration
  • Create a page template and add it to the page templates administration
30 min. Complete
Creating page lists
  • Create an ask-query
  • Insert a SmartList
30 min. Complete
Customizing the main page
  • Format some page sections in card layout
15 min. Complete
Workflow triggers
  • Limit the use of the approval workflows to namespaces with approval feature
15 min. Complete
Special pages for admins Review at least the following special pages:
  • Log
  • Import pages
    • Import a template from the helpdesk
  • Special pages based on your interest
15 min. Complete
Quiz: Admin topics 2
Topic Info sources Tasks Duration Status
Page approvals
  • Approve a page and put it into a new draft version
  • Have a support person approve a page via workflow
30 min. Complete
Page assignments
  • Assign a page to a support person
15 min. Complete
Expiring pages
  • Expire a page and leave it expired
15 min. Complete
Reminders
  • Set a reminder for a page
15 min. Complete
Workflows
  • Request feedback from a support person via workflow
30 min. Complete
Quiz: Quality management
Kurs Inhalte Sources Trainer Status
Produkt Überblick
  • Was ist BlueSpice?
  • Die Editionen: Zielgruppen und Features
Video (DE) Complete
Use cases
  • Knowledgebase
  • Integriertes Management System
  • (IT-)Documentation
  • Online-Handbücher
  • Organizational Manual
  • Intranet
  • Folien: Partner- und Mitarbeitertraining I
  • Webinare: Managementsystem, IT-Dokumentation, Wikis als Organisations- und Onlinehandbücher ...
  • ggf. Startseitentemplates
Video (DE)
Lösungen
  • Technische Bereistellung: On premises und Cloud
  • System-Anforderungen
  • Erweiterungen und Anpassungen
  • Extensions und Anpassungen
  • Migration
Video (DE) Complete
Open Source Software
  • Vorteile Open Source
  • Verhältnis MediaWiki-Community und BlueSpice
  • Lizenzen
Video (DE)
Produktstrategie
  • Wertversprechen
  • Was wir verkaufen wollen
  • Zielbranchen
  • Vertriebskanäle
  • Folien: Partner- und Mitarbeitertraining II
Video (DE) Inprocess
BlueSpice Subskriptionsvertrag (Überblick)
  • Zentrale Bestandteile des Vertrags
  • Produktsupport, Analyse und Hilfe bei Störungen, SLAs
  • Servicepakete
  • Cloud und Hosting
  • Unterstützte Anwendungsfälle
  • Hinweise zur Teststellung
  • Begin und Ende eines Vertrags
  • 7 Elemente der Preisberechung einer Subskription
  • Was ist ein Nutzer?
  • Rabatte
Video (DE) Inprocess
Standard- und Individuallösungen
  • Standardpakete - einmalige Kosten
  • Projekt- und Individualkunden - Kriterien
  • Folien: Partner- und Mitarbeitertraining II
Video (DE)
Verkauf: Services (Overview)
  • Services
  • Stundensätze
  • Projektkunden
  • Integrationen
  • Migration
Vertriebskoffer:
  • System Integration
  • Service and support Quota
  • Programming Quota
  • Trainings and Workshops
RH / AM Set Up Appointment
Verkauf: FAQ
  • Testen
  • MediaWiki vs. BlueSpice
  • Difference to Confluence
RH / MWR